Although the SARB is not subject to generally applicable public procurement legislation, its policy provides for the application of best procurement practices, while taking into account the procurement principles entrenched in the Constitution of the Republic of South Africa Act 108 of 1996 (the Constitution) and legislation relating to preferential procurement. Section 217(1) of the Constitution states: “When an organ of state in the national, provincial or local sphere of government, or any other institution identified in national legislation, contracts for goods or services, it must do so in accordance with a system which is fair, equitable, transparent, competitive and cost-effective.”
The SARB’s procurement processes also adhere to generally applicable laws such as the Promotion of Access to Information Act 2 of 2000, the Promotion of Administrative Justice Act 3 of 2000 and the Protection of Personal Information Act 4 of 2013.
Accountability for procurement is centralised within the Procurement Division, which engages with potential suppliers to obtain quotes or facilitate tenders. Suppliers can direct all queries to the division:
Telephone: 0800 777 007 or
Relationships with suppliers are managed so that interactions are strategic and consistent; ensuring compliance, value generation and sustainable benefits through collaboration. The SARB collaborates with suppliers while monitoring and managing their performance as well as the risks involved.
The SARB’s suppliers are expected to strive for continuous service delivery, drive cost efficiencies, mitigate risk exposure and present innovative solutions to its challenges. In line with the SARB’s Code of Conduct, all dealings with suppliers are based on ethical and transparent conduct, good governance and compliance with its policies and procedures.
The SARB utilises open bid, closed bid or single source procurement methods, which are selected based on the nature, complexity and supplier base for the respective goods or services required. Various procurement mechanisms, such as informal quotes, requests for quotations, requests for proposals or requests for tenders, are used.
The SARB also uses panels for some goods and services. Suppliers on panels are considered preferred suppliers and their appointment on the panel is preceded by a competitive tendering process. Prospective panel suppliers may be required to follow a competitive process or a rotation process once the panel is established and approved. The duration of appointment and the nature of goods and services that the suppliers may provide to SARB are fixed.
Suppliers that currently render or have previously rendered services to the SARB are not considered to be preferred in future dealings.
Prospective suppliers may forward their company profiles to email@example.com. Supplier profiles are continuously reviewed for suitability against SARB’s procurement needs. Where applicable, the supplier/s will be invited to submit quotations or tender responses.
The guides below are for the two separate SARB online Portal applications/systems named, iSupplier and Sourcing. Both sets of documents will assist the supplier users on how to use/navigate both the systems in order to achieve certain outcomes.
The iSupplier guides are for the iSupplier system which allows the supplier users to capture their Invoices for approved orders which they received from the SARB.
The Sourcing guides are for the Sourcing system which allows the supplier users to respond to online tenders which they have been invited to participate in.