Services on offer:
A real time gross settlement payment stream dedicated to high value payments only, that provides for immediate final and irrevocable settlement. Customers have an option to subscribe for processing payments using single entry processing or bulk file uploads.
EFT is an electronic funds transfer facility settling via a bureau for transactions less than R5 million per transaction. The service is limited to credit push EFT payment instructions delivered on a batch basis.
Send official communication to SARB signed by two authorised signatories with details of persons to be registered and the roles required.
The user ID/ username is a unique ID that is created by SARB when a user is first created on the system. It is communicated via email by the system to the user email address.
The system will prompt the user to change password.
The password must be alphanumeric and must contain special characters and have both lowercase and uppercase letters.
Users can reset their own passwords and a new password will be communicated to the user via secure email to the email address maintained in the system for the particular user.
It is a secure mail that is encrypted to ensure that if they end up in the wrong person’s inbox or they’re somehow grabbed off your computer or the recipient’s computer that they cannot be read.
A quick reference user guide will be provided to each user, and is available on the Internet Banking website.
Take a screenshot of the error and contact your Corporate Administrator for assistance.
Transaction can be searched using the user reference number. Select Transaction Activities under Dashboard, and view transactions
Yes, Internet Banking allows users access to view and download statements online.
Users are able to specify the period for which they require the statement which can be any date that the account was active.
The update of information will be limited to the administrator functions.
A virtual keyboard is a computer keyboard that a user operates by typing on or with a wireless or optical device rather than by using a physical keyboard attached to a computer.
Contact Banking Services at the SARB at the following toll free number 0800 669 491 as reflected on the Internet Banking page.
No, it will only be available from 7am until 4pm, Monday to Friday.
Yes, simply select the date under “Pay Later” of your payment instruction and submit.
Please ensure that there are sufficient funds in your account prior to the specified value date as funds will be debited from your account on the value date.
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Click to view more frequently asked questions.
Access to and the use of the Direct Banking System (“DBS”) is subject to the terms and conditions of an agreement between the South African Reserve Bank (the “Bank”), the Corporation for Public Deposits (“CPD”) and the Customer.
The Bank and CPD shall, in providing the Customer with access to DBS, exercise reasonable care to ensure the effective and secure operation of DBS but shall not be responsible for any damages or losses which the Customer may suffer as a result of using the DBS.
The Bank and CPD have taken all reasonable steps to protect the Customer information from unauthorised access or manipulation. The Bank shall not, however, be liable or responsible for information or data interception by third parties who gain unauthorised access to the information or data and / or who alter such information or data.
The Customer indemnifies the Bank and CPD against any claims, howsoever they may have arisen, which the Bank and CPD may incur in connection with the usage of DBS by the Customer.
The service and information available on DBS is only for the authorised users. The Customer warrants that the person accessing DBS is duly authorised to do and has the necessary capacity to use and transact on DBS.
The Customer warrants that the data or information generated by the Customer and sent to the Bank using DBS is free of software defects and viruses.
The Customer acknowledges that, by accessing DBS, it has read and understands the terms and conditions of the agreement between the parties, agrees and shall comply with the said terms and conditions.
The terms and conditions of the said agreement may be changed from time to time by the Bank, however, the latest published version of the agreement shall be applicable each time the Customer accesses and / or transacts on DBS.
Any breach of the terms and conditions of the agreement by the Customer may result in restriction or prohibition of access to DBS.
The use of Internet Banking facility is subject to terms and conditions as set-out on this website. The terms and conditions include the obligations of each party, confidentiality clauses, user authentication, etc. Click to view and download the full Terms and Conditions.
In order to be able to upload the application form to open a CPD account, you must register on the website by completing the documents in the accordion below. You will receive a notification of your user credentials, via the provided email address once your application has been approved.