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South African Reserve Bank
 
 
     
 
 

SAMOS Customer Support Centre 

  Operational Hours

Weekday
November to March
April to October
 
Monday
07:30 – 17:00
07:00 – 17:00
Tuesday
07:30 – 17:00
07:00 – 17:00
Wednesday
07:30 – 17:00
07:00 – 17:00
Thursday
07:30 – 17:00
07:00 – 17:00
Friday
07:30 – 17:00
07:00 – 17:00
Saturday
None
None
Sunday & Public Holidays
None
None

These are the SAMOS Customer Support Centre (CSC) operational hours and not the times for the availability of the SAMOS System.
 
The SAMOS System is available 24 hours a day, 7 days a week.
 
 
Contact Details
 
Contact Numbers:
 
0861 SAMOS2 (0861 726672) or 012 313 4961
Emergency Number:
 
082 805 6822
E-mail Address:
 

SAMOS Maintenance Schedule​ ​
The SAMOS Maintenance Schedule is the window when maintenance is done on the SAMOS system.  During this period SAMOS is not available to participants for settlement.​ ​ ​
Frequency (When):​ ​Every Sunday between 06:00 and 17:00
 

 

 

 

 

 

 

 

    
 
 
     
 
 
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